Questions about your order, a product, or shipping to your province? Our Canadian-based support team is here to help.

Get in touch

Order support

Already placed an order? Have your order number ready (it starts with #HA and was emailed to you at checkout). Include it in your message so we can pull up your file immediately.

Send us a message






    Frequently asked

    Before you email, check our FAQ page — most questions about shipping, payment, and products are answered there.

    Shipping

    We ship discreetly via Canada Post Xpresspost to every Canadian province and territory. Orders placed before 10 AM PST ship the same business day. Free shipping on orders over $149.

    Business address

    Herb Approach Canada
    Vancouver, British Columbia
    Canada

    We are an online-only retailer — please do not visit in person. All orders are placed and shipped through our website.