Yes. Since the Cannabis Act came into effect in October 2018, adults of legal age in each province or territory can legally purchase cannabis in Canada. Herb Approach ships discreetly to every province.

No. Herb Approach serves the recreational market. You only need to confirm that you are of legal age (19+ in most provinces, 18+ in Alberta and Quebec, 21+ in Quebec for some categories).

You must be at least 19 years old (18+ in Alberta and Quebec, 21+ in Quebec for cannabis). Age verification is required at checkout and on delivery.

Every order ships in a plain, vacuum-sealed, smell-proof mylar bag inside an unmarked box or bubble mailer. There is no branding, cannabis leaf, or reference to Herb Approach on the outside.

Orders placed before 10 AM PST ship the same business day via Canada Post Xpresspost. Delivery typically takes 2–3 business days to urban centres and 3–5 business days to rural areas.

Yes — shipping is free on all orders over $149 CAD. Orders under $149 are charged a flat $20 Xpresspost fee.

Yes. We ship to all 10 provinces and 3 territories, including Yukon, Northwest Territories, and Nunavut. Remote northern addresses may take a few extra days.

We accept Interac e-Transfer for all Canadian orders. E-Transfer is fast, secure, and processed within minutes during business hours.

Yes. Every order ships with a Canada Post tracking number, emailed to you as soon as the package is scanned into the postal system.

If Canada Post marks your package as delivered but you did not receive it, contact us within 5 business days. We investigate every claim and reship or refund at our discretion once Canada Post confirms the loss.

Yes, as long as your order has not yet shipped. Contact us as soon as possible with your order number and we will do our best to accommodate changes.

We offer refunds or replacements on defective products, incorrect items, or shipping errors caused by us. Cannabis is a consumable product, so opened items are non-refundable for hygiene reasons.

Store in an airtight glass jar (like a mason jar) in a cool, dark place away from direct sunlight, heat, and humidity. Properly stored flower keeps its potency and terpenes for 6–12 months.

Indica strains are typically more relaxing and body-focused, sativas are more uplifting and cerebral, and hybrids balance both. Individual chemovar (terpene and cannabinoid profile) matters more than the label.

Terpenes are aromatic compounds that give each strain its unique smell and flavour, and they modulate the effects of cannabinoids through the entourage effect. Common terpenes include myrcene, limonene, pinene, and caryophyllene.

THC is the primary psychoactive cannabinoid — it produces the classic 'high.' CBD is non-intoxicating and is often used for relaxation, sleep support, and general wellness.

Yes. We carry a full range of CBD oils, capsules, edibles, and topicals with little to no THC — ideal if you want the benefits without the intoxication.

We carry dried flower (AAAA to AAAAA quality), pre-rolls, hash and concentrates, vape carts and disposables, edibles (gummies, chocolate, drinks), tinctures, capsules, topicals, and magic mushrooms.

Yes. Our flower and concentrates are tested for potency (THC/CBD), terpene profile, and contaminants (pesticides, heavy metals, microbials) by accredited third-party labs.

Yes, we carry a curated selection of dried mushrooms, microdose capsules, chocolates, and gummies. Same discreet shipping applies.

Every dollar spent earns you HA Points, redeemable for discounts on future orders. You also earn points for signing up, writing reviews, and referring friends.

Yes — new customers receive a welcome discount when they sign up for our newsletter. Check the pop-up or footer for the current offer.

Yes. Ounce (28g) and quarter-pound (112g) pricing is significantly discounted, and we run frequent 'ounce specials' on featured strains. Contact us for larger custom orders.

Yes. Our site uses SSL encryption and we never share your data with third parties. Payment information is processed through Interac and never stored on our servers.

Email us at support@herbapproachcanada.ca or use the contact form on our contact page. We respond to every inquiry within 24 hours, Monday to Friday.