Privacy Policy

Last Updated: July 2, 2026

Herb Approach (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit and use our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping information
  • Order history
  • Customer support communications

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and similar technologies

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Communicate with customers
  • Provide customer support
  • Improve our products and services
  • Prevent fraud and unauthorized activities
  • Comply with applicable legal obligations
  • Send promotional communications when permitted

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance user experiences. Users may disable cookies through their browser settings, although certain website features may become unavailable.

Information Sharing

We do not sell personal information to third parties.

Information may be shared with trusted service providers involved in:

  • Payment processing
  • Shipping and delivery
  • Website hosting
  • Customer support services
  • Legal compliance requirements

These providers are only permitted to use information necessary to perform their services.

Data Security

We implement reasonable security measures designed to protect customer information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our website is intended solely for adults of legal age in their respective jurisdictions. We do not knowingly collect information from minors.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates become effective immediately upon publication on this page.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Email: sales@herbapproachcanada.ca